Privacy Policy

1. Introduction

This Privacy Policy explains how s6bet ("we," "us," "our," or "the Platform") collects, uses, discloses, and protects the personal information of users ("you" or "Player") who access our online gaming platform at https://s6bet.cam. We are committed to protecting your privacy and maintaining the confidentiality of your personal information in accordance with international data protection standards and best practices.

By creating an account on s6bet, accessing our Website, or using any of our Services, you acknowledge that you have read, understood, and consent to the data processing practices described in this Privacy Policy. If you do not agree with any aspect of this Policy, please do not use our Platform or Services.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the s6bet platform and services.

2. Information We Collect

s6bet collects several types of information to provide, maintain, and improve our Services, ensure compliance with legal and regulatory requirements, and protect the security of our Platform and users.

2.1 Information You Provide Directly

When you register an account on s6bet, you provide the following personal information:

• Account Registration Information: Full name, date of birth, email address, phone number, residential address, and chosen username and password.
• Identity Verification Documents (KYC): Government-issued identification such as Indonesian KTP (Kartu Tanda Penduduk), passport, or driver's license; proof of address documents such as utility bills or bank statements; and selfie photographs for identity verification purposes.
• Payment Information: Bank account details (account holder name, account number, bank name) for deposits and withdrawals; e-wallet account information for OVO, DANA, GoPay, ShopeePay, and LinkAja transactions; and transaction history records.
• Communication Records: Correspondence with our customer support team via live chat, email, or WhatsApp; feedback and survey responses; and any other information you choose to provide when contacting us.

2.2 Information Collected Automatically

When you access and use the s6bet Platform, we automatically collect certain technical information:

• Device Information: IP address, device type (mobile, tablet, desktop), operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, bets placed, time spent on the Platform, navigation paths, referring URLs, and interaction with Platform features.
• Location Data: Approximate geographic location based on IP address to ensure compliance with jurisdictional restrictions and provide localized services.
• Cookies and Similar Technologies: Information stored in cookies, web beacons, and similar tracking technologies (see Section 6 for details).

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction verification and fraud prevention data from BCA, BRI, BNI, Mandiri, and e-wallet providers.
• Identity Verification Services: Additional verification data from third-party KYC and anti-fraud service providers to comply with regulatory requirements.
• Game Providers: Gaming session data and statistics from third-party game studios such as Pragmatic Play, Evolution Gaming, and other software providers integrated into our Platform.

3. How We Use Your Information

s6bet uses the collected information for the following purposes:

3.1 Service Provision and Account Management

• Creating and managing your gaming account
• Processing deposits, withdrawals, and payment transactions
• Providing access to casino games, sports betting markets, and other gaming services
• Tracking your gameplay history, bet records, and account balance
• Managing your VIP tier membership and loyalty rewards
• Communicating with you regarding your account, transactions, and gameplay

3.2 Legal and Regulatory Compliance

• Verifying your identity and age to comply with international gaming regulations
• Preventing underage gambling and ensuring only eligible users access our Services
• Complying with anti-money laundering (AML) and know-your-customer (KYC) requirements
• Responding to legal requests, court orders, and regulatory inquiries
• Maintaining records as required by our licensing authorities

3.3 Security and Fraud Prevention

• Detecting and preventing fraudulent activity, account takeover, and unauthorized access
• Monitoring for collusion, bonus abuse, and violation of Terms and Conditions
• Protecting the integrity of games and preventing cheating or exploitation
• Investigating suspicious transactions and gameplay patterns
• Securing our Platform against cyberattacks, hacking attempts, and malware

3.4 Platform Improvement and Personalization

• Analyzing usage patterns to improve Platform functionality and user experience
• Personalizing game recommendations and promotional offers based on your preferences
• Conducting market research and gathering feedback to enhance our Services
• Testing new features and optimizing Platform performance

3.5 Marketing and Promotions (With Consent)

• Sending promotional emails, notifications, and updates about bonuses and special offers
• Informing you about new game releases, tournaments, and VIP events
• Providing personalized marketing content based on your gaming activity

You may opt out of marketing communications at any time by adjusting your account settings or contacting customer support. Opting out will not affect transactional or account-related communications necessary for service provision.

4. Information Sharing and Disclosure

s6bet does not sell, rent, or trade your personal information to third-party marketers or data brokers. We only share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We share information with trusted third-party service providers who assist in operating our Platform, including:

• Payment Processors: Banks and e-wallet providers (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay) to process deposits and withdrawals.
• Game Providers: Software studios such as Pragmatic Play, Evolution Gaming, Microgaming, and NetEnt that power our casino games and live dealer tables.
• Identity Verification Services: Third-party KYC and fraud prevention services that verify your identity and assess risk.
• Customer Support Tools: Live chat and helpdesk platforms used to provide customer service.
• Cloud Hosting Providers: Secure cloud infrastructure providers that host our Platform and databases.

All service providers are contractually bound to maintain the confidentiality of your information and use it only for the specific purposes for which it was provided.

4.2 Legal and Regulatory Requirements

We may disclose your information to law enforcement agencies, regulatory bodies, or courts when required by law or when we reasonably believe disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms and Conditions or investigate potential violations
• Detect, prevent, or address fraud, security issues, or illegal activity
• Protect the rights, property, and safety of s6bet, our users, or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity as part of the business transaction. We will notify you via email and post a prominent notice on our Platform before your information becomes subject to a different privacy policy.

5. Data Security Measures

s6bet takes data security seriously and implements industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

5.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Sockets Layer) technology, the same encryption standard used by banks and financial institutions.
• Secure Data Storage: Personal information is stored on secure servers with restricted access, encrypted databases, and regular security audits.
• Firewall Protection: Multi-layer firewalls protect our infrastructure from unauthorized intrusion and cyberattacks.
• Two-Factor Authentication (2FA): Optional 2FA provides an additional layer of security for account logins.
• Regular Security Audits: We conduct periodic penetration testing and vulnerability assessments to identify and address potential security weaknesses.

5.2 Organizational Security Measures

• Access Controls: Only authorized personnel with a legitimate business need can access personal information, and all access is logged and monitored.
• Employee Training: Staff members are trained on data protection principles and are bound by strict confidentiality agreements.
• Incident Response Plan: We maintain a security incident response plan to quickly detect, contain, and remediate any data breaches.

6. Cookies and Tracking Technologies

s6bet uses cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device by your web browser.

6.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for the Platform to function properly. Enable account login, session management, and security features.	Session or up to 1 year
Performance Cookies	Collect anonymous usage data to analyze Platform performance and identify areas for improvement.	Up to 2 years
Functional Cookies	Remember your preferences (language, currency, settings) to personalize your experience.	Up to 1 year
Advertising Cookies	Track your activity to deliver relevant promotional content and measure campaign effectiveness.	Up to 1 year

6.2 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but doing so may impact your ability to use certain features of the Platform. Disabling essential cookies may prevent you from logging in or accessing your account.

7. Data Retention

s6bet retains your personal information for as long as your account remains active and for a reasonable period thereafter as required for legal, regulatory, and business purposes. Specific retention periods vary depending on the type of information:

• Account Information: Retained for the duration of your active account plus 5 years after account closure to comply with regulatory requirements.
• Transaction Records: Retained for at least 7 years as required by anti-money laundering (AML) regulations.
• KYC Documents: Retained for 5 years after account closure or as required by our licensing authorities.
• Marketing Communications: Retained until you opt out or request deletion, subject to any legal obligations.

After the retention period expires, we securely delete or anonymize your personal information so that it can no longer be associated with you.

8. Your Privacy Rights

Under international data protection principles, you have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal information, subject to legal retention requirements.
• Right to Data Portability: You may request a machine-readable copy of your data to transfer to another service provider.
• Right to Object: You may object to certain types of data processing, such as direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] (displayed as plain text only). We will respond to your request within 30 days. Please note that certain rights may be limited by legal or regulatory obligations, such as our requirement to retain transaction records for anti-money laundering compliance.

9. Children's Privacy

s6bet strictly prohibits the use of our Platform by individuals under the age of 21. We do not knowingly collect personal information from minors. Our registration process includes age verification, and we conduct KYC checks to confirm that all users meet the minimum age requirement.

If we discover that we have inadvertently collected information from a person under 21 years of age, we will immediately delete that information and permanently close the account. If you believe a minor has created an account on s6bet, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

s6bet reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you via email and post a prominent notice on the Platform at least 30 days before the changes take effect.

Your continued use of the Platform after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Team:

• Email: [email protected] (displayed as plain text only, not a clickable link)
• Customer Support: Available 24/7 via live chat on the Platform
• Response Time: We aim to respond to all privacy-related inquiries within 5 business days

For additional information about our services, please visit our FAQ page or review our Terms and Conditions.